Job Description
Chief Software Architect Position Summary Our organization's strong foundation for growth has created new opportunities within the technology team.
As the Chief Software Architect, you will serve as the principal architect and strategic visionary for the future of our core product platform. This role reports directly to the Vice President of Product and is responsible for ensuring product stability, owning complete and up-to-date technical documentation, and driving the technical roadmap, architecture, and long-term development strategy.
This is a highly technical, senior leadership role ideal for an experienced developer or architect with deep expertise in Microsoft Dynamics 365 Business Central. While this role does not include direct people management, it is a strategic leadership position expected to provide technical vision, guidance, and influence across the development organization.
Key Responsibilities Product Stability - Oversee and drive resolution of critical product bugs and system deficiencies to ensure a robust user experience.
- Establish and enforce standards for code quality, testing, and deployment to promote reliability and stability.
- Define and execute strategies to monitor, detect, and proactively address performance bottlenecks and system failures.
- Continuously improve system architecture and codebase to reduce technical debt and enhance long-term maintainability.
- Prioritize and oversee ongoing maintenance required to keep the platform efficient, reliable, and scalable.
- Drive best practices in incident management, root cause analysis, and post-mortem processes.
- Champion automation in testing, monitoring, and deployment to reduce manual errors.
- Define, track, and continuously improve product stability KPIs (uptime, latency, error rates).
- Foster a culture of accountability and engineering excellence focused on high-performing systems.
Documentation - Develop, maintain, and continuously improve comprehensive technical documentation covering system architecture, infrastructure, source code structure, and core components.
- Document all customizations and integrations with partner or third-party systems.
- Own ongoing technical alignment with Microsoft Dynamics 365 Business Central updates and releases.
- Monitor Microsoft Business Central release cycles and ensure timely internal communication and readiness.
- Serve as the primary liaison for internal and external communications related to Business Central updates.
- Regularly audit and update documentation to ensure accuracy and relevance as systems evolve.
Subject Matter Expert (SME) - Serve as the SME across all aspects of product development, providing deep technical insight and direction.
- Act as the hands-on technical authority throughout the product lifecycle, from concept to deployment.
- Maintain deep understanding of the organization's intellectual property, system design, and core technologies.
- Function as the primary point of contact for development-related technical guidance and problem-solving.
- Lead by example in engineering best practices, design patterns, and technical innovation.
- Mentor developers and provide technical guidance to support continuous learning and improvement.
- Influence strategic decisions related to technology selection, scalability, and platform evolution.
- Act as the resident AI expert and guide AI-related initiatives.
Product & Innovation - Collaborate with Product Management to define and execute the architectural vision and technical roadmap.
- Own platform stability, performance, and reliability across all environments.
- Drive innovation by identifying opportunities to automate and streamline the software development lifecycle.
- Lead design and development of new features and platform enhancements, with strong emphasis on Microsoft Dynamics 365 Business Central.
- Define and execute the organization's AI strategy to enhance product functionality and user experience.
- Evaluate and integrate emerging technologies to support modernization and technical agility.
- Establish best practices for software development, integration, and deployment within the Business Central ecosystem.
- Champion a forward-thinking engineering culture focused on scalability, reusability, and maintainability.
Security - Partner with the Chief Information Security Officer (CISO) to ensure strong security, compliance, and maintainability across the product stack.
Qualifications - 10+ years of software development experience, with significant expertise in Microsoft Dynamics 365 Business Central (AL development and extensions).
- Proven experience architecting complex, enterprise-grade applications.
- Deep understanding of Microsoft Dynamics NAV/Business Central architecture, APIs, and deployment models (cloud and on-prem).
- Experience with Azure services, CI/CD pipelines, and DevOps practices preferred.
- Strong analytical and problem-solving skills.
- Ability to operate independently in a senior role, owning both strategic and tactical outcomes.
Excellent communication skills with both technical and non-technical stakeholders.
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