Job Description

Maintenance Technician

The Maintenance Technician is responsible for ensuring the hotel is maintained in excellent condition, delivering a safe, comfortable, and visually appealing environment for both guests and team members. This role plays a critical part in the overall guest experience by proactively maintaining guest rooms, public spaces, and back-of-house areas, while responding quickly and effectively to maintenance requests.

Key Responsibilities:

• Perform routine maintenance and repairs in guest rooms, including HVAC systems, plumbing, electrical fixtures, appliances, furniture, and finishes
• Maintain all public areas, including the lobby, restaurant, rooftop spaces, fitness center, and exterior grounds, ensuring they meet brand and cleanliness standards
• Respond promptly to guest and staff maintenance requests with a high level of professionalism and urgency
• Conduct preventative maintenance programs to extend the life of equipment and reduce unexpected breakdowns
• Troubleshoot and repair building systems including heating, cooling, electrical, and plumbing systems
• Assist with ongoing property improvement projects, renovations, and seasonal preparations
• Ensure all work is completed in compliance with safety standards, local codes, and company policies
• Maintain organized records of maintenance activities, work orders, and equipment inspections
• Monitor the condition of the property and proactively identify areas needing attention or repair
• Work collaboratively with housekeeping and front desk teams to prioritize room readiness and minimize out-of-order rooms

Qualifications:

• Previous maintenance experience in a hotel, commercial property, or similar environment preferred
• Working knowledge of HVAC, plumbing, electrical, and general building systems
• Strong problem-solving skills with the ability to work independently
• Ability to prioritize tasks and manage time effectively in a fast-paced environment
• Excellent communication and customer service skills
• Basic computer skills for work order systems and communication
• Ability to lift, carry, and move equipment and supplies as needed

What We're Looking For:

We're seeking someone who takes pride in their work and understands that every detail matters. The ideal candidate is reliable, hands-on, and committed to maintaining a property that reflects the quality and experience our guests expect from Hotel Indigo. A positive attitude, team-first mindset, and a sense of ownership in the building are essential.

Qualifications

Preferred Behaviors:

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Preferred Motivations:

• Job Security: Inspired to perform well by the knowledge that your job is safe
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Required Experience:

• 2-5 years: Maintenance

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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