Software Support Engineer Job at Rise Technical, Greensboro, NC

  • Rise Technical
  • Greensboro, NC

Job Description

Diagnose and resolve incidents across manufacturing and business-critical applications using SQL for root cause analysis. Manage bugs and service requests while collaborating with external software suppliers and supporting a major new customer project. Requirements: Requires three or more years of experience in a technical or software support role with strong daily hands-on SQL skills. Experience with MES, ERP (specifically Microsoft Dynamics NAV), or Jira is considered advantageous. Key Skills: SQL

T-SQL

Application Support Root Cause Analysis Incident Management MES ERP Microsoft Dynamics NAV Jira Problem Management Change Management ITIL PowerShell Scripting Database Support Technical Support Benefits: Training 401(k) Medical Dental Vision Paid Time Off #J-18808-Ljbffr Rise Technical

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