Job Description
We're a growth-stage healthcare company scaling rapidly across Texas, and we're looking for Case Managers to join our Operations team. This is a precision role blending tech-assisted workflows with critical customer-facing communication. You'll prepare medical documentation with accuracy and consistency, working through a structured, AI-enabled process on every case, and coordinate exam scheduling and logistics across multiple parties, delivering superb customer service along the way.
The Growth Mindset: Who Thrives Here
This role is a perfect launchpad for talented early to mid-career professionals enthusiastic about technology in healthcare and looking to make an impact in a visionary company. We look for three things above all else: a growth-oriented mindset, outstanding communication and customer service skills, and meticulous attention to detail. You don’t need a clinical background; you need an insatiable curiosity, a drive to master new technologies (including cutting-edge AI tools), and a pride in getting the details right every single time. We actively reward curiosity and promote from within as we scale to statewide operations.
Why You’ll Love It Here (Perks & Culture)
What You’ll Do (The Day-to-Day)
As a Case Manager, you will be the final line of defense for data integrity, blending high-tech workflows with human empathy.
What We’re Looking For
The Details
The Designated Doctor Network is a mission-driven organization helping the Texas workers’ compensation system improve outcomes for all stakeholders. We are led by doctors and industry experts with deep experience in Texas medical evaluations and a passion for worker health. We give doctors the team and tools they need to make the right determinations, utimately meeting a community responsibility that depends on accuracy, timeliness, judgment, and trust.
The Designated Doctor Network is a mission-driven organization helping the Texas workers’ compensation system improve outcomes for all stakeholders. We are led by doctors and industry experts with deep experience in Texas medical evaluations and a passion for worker health. We give doctors the team and tools they need to make the right determinations, utimately meeting a community responsibility that depends on accuracy, timeliness, judgment, and trust.
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